Monday, August 18, 2008

Update: iPhone arrives

Here's an update to my previous entry regarding the arrival of my new iPhone. The phone did eventually arrive, but not before about 4 visits to the Optus store to ask them where it was. I'm not sure who was telling stories in this process, Apple or Optus, but the bottom line was simply that the user experience of acquiring the phone was pretty crappy.

One good thing was that when the phone did arrive, the guys in the Optus store went out of their way to provision it for me, considering I walked into the store about 5 mins after it closed. It did require me to have a minor conniption first, but in the end they stayed around for an extra five minutes to make sure the phone worked.

As for the phone itself ... well, that's another story altogether. Apart from one freeze-up on the wife's phone (yet to be repeated so far), we've not had any of the problems that seem to have been reported elsewhere. Apparently, there will be a software update soon. We'll see.

One of the most impressive things about the phone is the AppStore. The ease with which I can get an app deployed to my phone as an end user, and the equal ease with which I can build a deploy an app to a ready marketplace as a developer are a truly remarkable bit of business building on the part of Apple.

M@

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